Here are some of the most helpful articles we’ve come across in the last fortnight with inspiring tips and advice on how you can build customer loyalty. There are links to the original article and a short summary of each piece. We hope you’ll find them as useful as we did!
6 Ways to Cut Customer Churn Rates by Chris Boeckelman
Obviously, no business wants this. But it happens. A lot. And while some churn is normal, studies suggest that the vast majority of customer churn is preventable. Find out why your customers leave and how to encourage them to stay in this must-read piece!
Customer Loyalty: How to Seduce Customers by Justyna Polaczyk
When it comes to customer loyalty you can either appeal to your customers’ reason and offer benefits they won’t resist, or you can speak to their hearts and show that you share the same principles. In this post, you’ll discover how to stand out from the crowd.
Key Strategies To Wow Your Customers With A Winning Customer Experience by
Did you know that companies who provide highly personalized experiences for their customers typically grow at double the rate of their competitors? This post is jam packed with some really interesting customer statistics.
5 Ways to Use Packaging Inserts to Increase Customer Loyalty and Revenue by Richard Lazazzera
Samples and gifts with each shipped package are a great way to build a solid relationship with your customers. This is a great post to read if you’re looking to reinvent your customer experience.