Beautifully Simple Surveys
- Works on any device - Your NPS surveys work beautifully on phones, tablets & computers.
- High response rates - Customers can give a score by tapping/clicking straight in the e-mail they receive, ensuring high response rates.
- Get to the root cause - give your customers the chance to explain the reasons for their score with a follow-up question.
- Scheduled sending - Send surveys immediately or schedule them based on the optimal time to deliver to your customers.
- Recurring campaigns - Hassle free scheduling of campaigns to automatically re-run.
- Automatic survey reminders - Boost your response rates by resending to customers who’ve not yet responded.
- Survey throttling - Avoid over-surveying the same people with throttling.
- Customer segmentation - Create multiple campaigns. Filter by Promoters, Detractors and Passives.
- Real time & historical NPS -
We’ll automatically recalculate your score each time you get a response. You can see trends with historical NPS.
- Follow-up support -
Close the loop by sharing feedback with colleagues and responding to customers directly in app.
- API integration - Automate surveys into your workflow with our API.
- Slack notifications - Keep team members in the loop and encourage follow ups with real time alerts.
- Email notifications - No need to keep checking back, we’ll let you know when you get a response.