#

Beautifully Simple Surveys

  • Works on any device - Your NPS surveys work beautifully on phones, tablets & computers.
  • High response rates - Customers can give a score by tapping/clicking straight in the e-mail they receive, ensuring high response rates.
  • Get to the root cause - give your customers the chance to explain the reasons for their score with a follow-up question.


#

Advanced Scheduling

  • Scheduled sending - Send surveys immediately or schedule them based on the optimal time to deliver to your customers.
  • Recurring campaigns - Hassle free scheduling of campaigns to automatically re-run.
  • Automatic survey reminders - Boost your response rates by resending to customers who’ve not yet responded.
  • Survey throttling - Avoid over-surveying the same people with throttling.


#

Actionable
Insights

  • Customer segmentation - Create multiple campaigns. Filter by Promoters, Detractors and Passives.
  • Real time & historical NPS - We’ll automatically recalculate your score each time you get a response. You can see trends with historical NPS.
  • Follow-up support - Close the loop by sharing feedback with colleagues and responding to customers directly in app.

#

Effortless Integration

  • Shopify integration - automatically send surveys when customers buy from your e-commerce shop.
  • API integration - Automate surveys into your workflow with our API.
  • Slack notifications - Keep team members in the loop and encourage follow ups with real time alerts.
  • Email notifications - No need to keep checking back, we’ll let you know when you get a response.